Privacy Policy

Effective Date: 6/9/2025
Last Updated: 6/9/2025

At Steadfast Shipping LLC, your privacy matters. This Privacy Policy outlines how we collect, use, protect, and safeguard your information when you interact with our website or communicate with us by phone or text.

1. Information We Collect

We may collect the following information:

  • Personal Information: Your name, phone number, email address, and other contact details that you provide voluntarily.

  • Technical/Usage Information: IP address, device type, browser data, and pages visited, used for analytics and improving our services.

  • Communication History: Records of calls, texts, and emails for service and support purposes.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide customer support

  • Coordinate delivery and shipping services

  • Send relevant updates via text or phone call

  • Improve our website and service offerings

  • Comply with legal requirements

3. Text & Call Communications

By submitting your information through our website, you consent to receive automated marketing and service-related text messages and phone calls from Steadfast Shipping LLC at the number you provide.
Message and data rates may apply.
You may opt out at any time by replying STOP to a text or by contacting us directly.

4. We Do Not Sell or Share Your Data

Let us be absolutely clear:
We do NOT sell, rent, trade, or share your personal information with third-party marketers or advertisers. Ever.
Your information is used solely to communicate with you and provide the services you request.

We may share information only with trusted service providers who help us operate our business (such as texting platforms or website hosting), and even then, only under strict confidentiality agreements.

5. Data Security

We implement industry-standard security measures to protect your personal data against unauthorized access, misuse, or disclosure.

6. Your Choices

You may:

  • Opt out of promotional messages at any time

  • Request to access, update, or delete your personal information

To make a request, contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies separately.

8. Changes to This Policy

We may occasionally update this Privacy Policy. Any changes will be posted here with an updated “Effective Date.”

9. Contact Us

If you have questions or concerns about this policy, please reach out to us:

Steadfast Shipping LLC
📍 Shelbyville Tennessee
📞 931-575-5376
📧 Admin@steadfastship.com